Privacy Policy

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Last Updated: 8/6/2025

Family IEP Coach LLC values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://familyiepcoach.com/, and use our services. By using our site, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details (if applicable), and any other information you provide through forms or purchases.
• Non-Personal Information: Browser type, IP address, pages visited, time spent on site, and other usage data collected automatically through cookies or analytics tools.

2. How We Collect Information

We may collect information:

• When you fill out forms, make a purchase, subscribe to our mailing list, or contact us.
• Automatically through cookies, web beacons, and analytics software.
• From third-party tools integrated into our site (e.g., payment processors, scheduling tools).

3. How We Use Your Information

We use your information to:

• Provide and improve our products and services
• Process transactions and send order confirmations
• Respond to questions or customer service requests
• Send marketing communications (if you’ve opted in)
• Analyze website performance and usage trends

4. Sharing Your Information

We do not sell your personal information.
We may share information with:

• Service providers who help operate our business (e.g., payment processors, scheduling platforms, email marketing tools)
• Legal authorities if required by law or to protect our rights and safety
• Third-party analytics providers to help us understand website usage

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Remember your preferences
• Analyze traffic and site usage
• Improve your experience on our site

You can disable cookies in your browser settings, but some parts of our site may not function properly.

6. Data Retention & Security

We keep your information only as long as necessary for the purposes outlined in this policy or as required by law. We take reasonable measures to protect your data from loss, misuse, or unauthorized access.

7. Your Rights

You have the right to:

• Opt out of marketing communications at any time
• To exercise these rights, contact us at maggie@familyiepcoach.com 

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date updated accordingly.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Family IEP Coach LLC
Millersville, MD 21108
maggie@familyiepcoach.com
732.397.4883